Frequently Asked Questions

We only allow one discount to be applied per order.

This is designed to save you the most money! If you have an alternate discount code that would save you more than the shipping cost, you can enter that to replace the free shipping.

Unfortunately, you are not able to combine free shipping with another discount. If you order over $75, free shipping will automatically be applied. However, your subtotal must be over $75 after a discount.

USPS & UPS

Our system automatically generates the carrier based on your location. We don't know which carrier will be used until the order ships.

Unfortunately, we don't sell parts and pieces.

However, we recommend reaching out to your local millinar or craft store.

Our lead time is 24-48 hours, please see the link for more information. (link policy)

We recommend spot cleaning with a damp cloth and mild/gentle soap

We do not recommend washing your hat as it may cause the hat to become damaged.

We do not recommend getting your hat wet as it may cause your hat to get damaged. However, we do sell water repellent hats.

Please see product features listed on the product page. If you have questions regarding a specific style please contact our customer service.

All returns/exchanges are processed through our portal from 30 days of purchase.

Check for internal adjustment or a sizing tape before returning or exchanging

We typically restock styles before each season, to verify a specific product please reach out to our customer service team.

Please send any inquiries regarding a past purchase to store@sandiegohat.com. Unfortunately, the Rn# is for factory purposes only.

Unfortunately, we do not have a brick and mortar. However, we do sell to the below:

In-store

Sprouts

Armstrong Gardens

Whole Foods

Online:

Amazon

QVC

Nordstrom

Nordstrom Rack

Lord & Taylor

Express

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