Holiday Shipping & Returns

Shipping Cutoff Dates

To ensure timely delivery, please make sure you follow our shipping cut-off dates.

  • Place your orders by Dec 10th with Standard/Ground Shipping. Standard Shipping will be delivered between 7-10 business days.
  • For orders placed between Dec 11th - 17th please select expedited shipping to ensure your package will arrive before Dec 25th.
  • WAREHOUSE CLOSURE Jan 2nd - 5th: Orders will not ship on these dates.
  • IMPORTANT - Fulfillment times may vary around this time of the year. Please consider any fulfillment, shipping and/or transit delays when placing your holiday order. Once shipped, we are unable to make any changes.

Holiday Returns

We understand buying a gift isn't always the easiest. To make things easier for you, we have extended our Returns & Exchange policy beyond our regular 30 day window.

  • Orders received from Nov 15th onwards will have until Jan 15th for any returns.
  • All returns must be unworn with tags attached and in original packaging.
  • Exception applies to all items or promotions marked as Final Sale, where no returns will be accepted.
  • Gifts can be easily returned via our return portal. (Click here) 

Add Gift Notes

Sending a gift to someone ? You can personalize it with a special message. All messages will be printed in the packing slip.  

Step One

Go to your shopping cart page where you will see a checkbox right above the checkout button.

Step Two

Check the box & you will see the dropdown for To & From and your personal message.

Step Three

Fill in the details & click Save. You can use up to 500 characters. All notes will be printed in the packing slip. Apologies but gift receipts & wrapping are not currently offered.

* All gift card sales are final. No returns will be accepted. *

Give the Gift of Choice.

Not sure which color, hat or size. Give the hat lover in your life the gift of choice. Available from $25 onwards, our digital gift cards can either be sent instantly or delivered to your email, whichever method you opt for. If you gift it instantly, you have the option to personalize it with a personal message.


We are here to assist you. Please call us at 888-868-0588 | Or send an Email